Terms of Service

These Terms of Service (“Terms”) govern your use of our website, digital services, membership platform, and any products or services provided by us. By accessing or using our website or purchasing a membership, you agree to be bound by these Terms. If you do not agree, you must not use our website or services.

These Terms are designed to protect both you as the customer and us as the service provider, ensuring clarity, fairness, and compliance with applicable UK laws, including consumer protection regulations.

1. Definitions

For the purposes of these Terms:

“We”, “Us”, “Our” refers to the business operating this website and providing the gym services.

“You”, “Your” refers to any user, visitor, member, or customer accessing our website or services.

“Services” refers to all gym facilities, classes, digital content, membership offerings, and related products.

“Website” refers to our online platform, including all pages, content, and functionality.

2. Eligibility

To use our services or purchase a membership, you must:

Be at least 16 years old (or have parental/guardian consent if under 18).

Provide accurate and truthful information during registration.

Not use our services for any unlawful or prohibited purpose.

We reserve the right to refuse service or terminate accounts where eligibility requirements are not met.

3. Membership Terms

3.1 Membership Types

We offer various membership options, including monthly, annual, and promotional plans. Each membership type may have specific terms, pricing, and renewal conditions, which will be clearly displayed at the point of purchase.

3.2 Payments

All membership fees must be paid in advance or via authorised recurring payments.

Payment processing is handled securely by our third‑party provider.

We reserve the right to suspend access if payments fail or remain outstanding.

3.3 Renewals & Cancellations

Monthly memberships renew automatically unless cancelled in accordance with our cancellation policy.

Annual memberships may renew automatically depending on the plan selected.

You may cancel your membership by following the instructions provided on our website or contacting us directly.

Cancellation terms vary by membership type and will be clearly stated at purchase.

3.4 Cooling‑Off Period

If you join online, you have a 14‑day cooling‑off period under the Consumer Contracts Regulations 2013, during which you may cancel for a full refund, provided you have not used the gym during this period.

4. Use of Facilities

By using our gym facilities, you agree to:

Follow all posted rules, safety guidelines, and staff instructions.

Use equipment responsibly and with due care.

Not engage in behaviour that is unsafe, disruptive, or inappropriate.

Wear suitable clothing and footwear at all times.

Respect other members and staff.

We reserve the right to revoke access for breaches of conduct or safety.

5. Health & Safety

5.1 Physical Condition

You confirm that:

You are in suitable physical condition to participate in exercise.

You will consult a medical professional if unsure about your ability to engage in physical activity.

You understand that exercise carries inherent risks.

5.2 Liability

We take all reasonable steps to ensure a safe environment, but:

We are not liable for injuries resulting from misuse of equipment, failure to follow instructions, or pre‑existing health conditions.

You participate in all activities at your own risk.

Nothing in these Terms excludes liability where it cannot legally be excluded under UK law.

6. Website Use

6.1 Acceptable Use

You agree not to:

Use the website for fraudulent or unlawful purposes.

Attempt to gain unauthorised access to systems or data.

Interfere with website functionality or security.

Upload harmful, offensive, or inappropriate content.

6.2 Intellectual Property

All content on our website — including text, images, branding, logos, and digital materials — is owned by us or licensed to us. You may not copy, reproduce, distribute, or modify any content without our written permission.

7. Account Security

You are responsible for:

Keeping your login details confidential.

Ensuring your account is not accessed by unauthorised individuals.

Notifying us immediately if you suspect any security breach.

We are not responsible for losses arising from failure to safeguard your account credentials.

8. Changes to Services

We may update, modify, or discontinue parts of our services at any time, including:

Class schedules

Opening hours

Membership features

Website functionality

Where changes materially affect your membership, we will provide reasonable notice.

9. Termination

We may suspend or terminate your membership or website access if:

You breach these Terms.

You engage in unsafe or inappropriate behaviour.

Payments are not made as required.

You may terminate your membership in accordance with the cancellation terms applicable to your plan.

10. Limitation of Liability

To the fullest extent permitted by law:

We are not liable for indirect, incidental, or consequential damages.

We are not liable for loss of personal property on our premises.

We are not liable for disruptions caused by events outside our control (e.g., maintenance, emergencies, government restrictions).

Your statutory rights remain unaffected.

11. Third‑Party Services

Our website may link to third‑party platforms or services. We are not responsible for:

Their content

Their privacy practices

Their terms of use

You should review third‑party policies before engaging with them.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using our services, you acknowledge and agree to the terms of our Privacy Policy.

13. Changes to These Terms

We may update these Terms from time to time. The most recent version will always be available on our website. Continued use of our services constitutes acceptance of any updated Terms.

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.